Legal

Privacy Policy

Last updated: 2/17/2026

1. Introduction

IMDigital ("we", "our", "us", or the "Company") respects your privacy and is committed to protecting your personal data. PulseGuard is part of IMDigital. This Privacy Policy will inform you as to how we collect, use, handle and disclose your personal data, as well as your privacy rights under applicable data protection laws and regulations, including the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Dutch Implementation Act (Uitvoeringswet AVG).

This Privacy Policy applies to all users of our website, applications, and services (collectively referred to as the "Services"). Please read this Privacy Policy carefully to understand our policies and practices regarding your personal data.

2. Data Controller

IMDigital., registered in the Netherlands with its principal place of business at Seltershof 15, 6721 AT Bennekom, is the data controller responsible for your personal data. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our Data Protection Officer using the details set out below.

3. Information We Collect

3.1 Personal Data You Provide

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier, title, and position.
  • Contact Data: includes billing address, delivery address, email address, and telephone numbers.
  • Domain Data: includes domain names, URLs, and related information submitted for monitoring purposes.
  • Financial Data: includes payment card details, bank account information (processed securely by our payment service providers).
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.

3.2 Automatically Collected Information

As you interact with our Services, we automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. This data includes:

  • Log data (IP addresses, browser type, pages visited, access times, and referring website addresses)
  • Device information (hardware model, operating system, unique device identifiers)
  • Usage data and analytics (features used, monitoring activities performed)
  • Cookies and similar tracking technologies (as detailed in our Cookie Policy)

4. Legal Basis for Processing

We will only use your personal data when the law allows us to do so. Most commonly, we will use your personal data in the following circumstances:

  • Contract Performance: Where we need to perform a contract we are about to enter into or have entered into with you.
  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Legal Obligation: Where we need to comply with a legal obligation.
  • Consent: Where you have provided your consent to the processing of your personal data for one or more specific purposes.

We have set out below a description of the ways we use your personal data and which of the legal bases we rely on to do so.

5. How We Use Your Information

We use your personal data for the following purposes:

  • Service Provision: To provide, operate, and maintain our Services (Contract Performance)
  • Monitoring and Alerts: To monitor website and domain performance and send notifications and alerts (Contract Performance)
  • Account Management: To create and manage your account, including verifying your identity (Contract Performance)
  • Customer Support: To provide customer support and respond to your inquiries (Contract Performance, Legitimate Interests)
  • Service Improvement: To analyze usage patterns, troubleshoot technical issues, and improve our Services (Legitimate Interests)
  • Communications: To communicate with you about our Services, including service announcements and updates (Contract Performance, Legitimate Interests)
  • Marketing: To send you marketing communications, if you have opted in to receive such communications (Consent)
  • Security: To detect, prevent, and address technical issues, fraud, and security breaches (Legitimate Interests, Legal Obligation)
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes (Legal Obligation)

6. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

  • Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processors, cloud hosting providers, email service providers, and analytics providers.
  • Business Partners: Business partners with whom we jointly offer products or services.
  • Affiliates: Our subsidiaries and affiliated companies, if applicable.
  • Legal Authorities: Law enforcement agencies, courts, regulators, government authorities, or other third parties where we believe it is necessary to comply with applicable laws or regulations, or to exercise, establish, or defend our legal rights.
  • Business Transfers: Actual or potential acquirers, successors, or assignees in the event of a merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership.
  • With Your Consent: Third parties with your consent or at your direction.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. International Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, including:

  • Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe (Standard Contractual Clauses).
  • Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Where we use providers based in the US, we may transfer data to them if they are part of the EU-US Privacy Shield or have implemented appropriate safeguards.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

  • Encryption of sensitive data at rest and in transit
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Regular security training for our personnel
  • Incident response procedures
  • Regular security audits by third-party specialists
  • Data breach notification procedures

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. In the event of a data breach that affects your personal data, we will notify you in accordance with applicable law.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

10. Your Legal Rights

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data in certain circumstances.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to request that we transfer your personal data to you or to a third party in a structured, commonly used, machine-readable format.
  • Right to Object: You have the right to object to our processing of your personal data in certain circumstances, including for direct marketing purposes.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal data about you, including to serve interest-based advertising. For more information about the types of cookies we use, why we use them, and how you can control them, please see our Cookie Policy.

12. Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we learn we have collected or received personal data from a child under 16 without verification of parental consent, we will delete that information. We implement age verification measures to prevent children under 16 from accessing our Services. If you believe we might have any information from or about a child under 16, please contact us using the contact details provided below.

13. Third-Party Links

Our Services may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. For material changes, we will send you a notification via email or display a prominent notice on our website before the changes take effect. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the 'Last updated' date displayed at the top of this Privacy Policy. We recommend checking this page periodically for any changes.

15. How to Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

IMDigital
Address: Seltershof 15, 6721 AT Bennekom

16. Complaints

If you have a complaint about our use of your personal data or our response to your requests regarding your personal data, you have the right to lodge a complaint with a supervisory authority. In the Netherlands, the supervisory authority is:

Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Postal address: P.O. Box 93374, 2509 AJ DEN HAAG
Telephone: (+31) - (0)70 - 888 85 00
Website: https://autoriteitpersoonsgegevens.nl